ourlum.com
Retractable Stick Backscratcher Massager
Experience relief with our Portable Retractable Back Scratcher Massager Kit, designed for easy use and effective back scratching on the go.
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CUSTOMER TESTIMONIALS
What Our Customers Say About Us
Absolutely Worth It
“Ideal for Travel!” This backpack is a traveler’s dream! The expandable section lets me pack extra clothes or souvenirs, and it fits perfectly under airplane seats. The zippers are sturdy, and the material is water-resistant, which came in handy during an unexpected rain. The straps are well-padded, making it comfortable for long days of exploring. I love the hidden pocket in the back for valuables – it adds peace of mind. Worth every penny for frequent travelers!
Mary J. Verified Buyer
Perfect Choice
“Great for School – So Much Space!” This backpack holds all my books, binders, and laptop with room to spare. The main compartment is very spacious, and I appreciate the dedicated laptop sleeve. It also has two side pockets for water bottles, which is super convenient. The only issue is that the zippers sometimes get stuck if I overfill it. Other than that, it’s durable and comfortable, even with a heavy load. Perfect for students who need to carry a lot daily!
Wilson S. Verified Buyer
Perfect for Everyday Use
“Perfect Gym Companion!” This backpack is exactly what I needed for the gym. It’s compact yet holds my workout clothes, shoes, water bottle, and even has a special compartment for wet clothes! The front pocket is perfect for keys and wallet, and the straps are very comfortable. It also has a breathable mesh back panel that prevents sweat buildup. A great buy for anyone who needs a reliable gym bag with all the right features!
Daniel P. Verified Buyer
WE'VE ALL THE ANSWERS
Frequently Asked Question
We're an American-owned business committed to excellence! At OurLum, we pride ourselves on offering premium quality products at competitive prices. Our dedication to customer satisfaction is demonstrated through our fast shipping (5-7 days delivery), 30-day hassle-free returns, price matching
guarantee, and exceptional customer support. We maintain strict quality control standards and partner with trusted manufacturers worldwide to ensure you receive only the best products.
As an American-owned business, we believe waiting 45 days for overseas shipping is simply too long. All orders ship within 48 business hours with standard delivery taking just 5-7 days. We offer international shipping worldwide via DHL, and you'll receive a tracking number via email after shipping. You can monitor your package's journey in real-time through our partner carriers (USPS, FedEx, UPS, or DHL), and our customer service team is always ready to assist with tracking inquiries.
We offer a customer-friendly 30-day return policy with FREE return shipping. All returns must be initiated within 30 days of receipt, and items must be unused and in their original packaging. Once approved, refunds are processed within 10 business days to your original payment method. For damaged or defective items, contact us within 48 hours for a free replacement. Please note that intimate items, perishables, and final sale items are non-returnable.
Our dedicated support team is available at ourlumstore@gmail.com or by phone at +1 9293255342, with a response time within 24 hours. We handle all order issues, tracking assistance, returns, and general inquiries with professional care. For out-of-stock items, we'll contact you within 24 hours to offer either a full refund or the option to wait for restocking.
We accept all major credit cards, PayPal, and other secure payment methods to ensure safe and convenient transactions. Your payment information is encrypted and processed through secure channels to protect your financial data, giving you peace of mind with every purchase.
Quality is our top priority at OurLum. We meticulously source our products from trusted manufacturers worldwide and implement strict quality control measures before offering items in our store. We stand behind our products with a 30-day satisfaction guarantee and provide immediate resolution for any quality issues, including free replacement shipping for defective items.
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30 Days Money Back Guarantee
We're confident you will love OURLUM just like our 2000+ customers. However, in the unlikely case you are not satisfied, just return the package within 30 days for a refund, no questions asked.